Order Processing Time
All Personalized-Jewelry.com products are custom made-to-order items and take 5 business days from the day you order to manufacture, clean and polish. Once complete, your item will ship according your selected shipping method.
If you need to receive your order by a specific date, please contact our customer service department at service@personalized-jewelry.com. We'll try to work with you to accommodate your request.
Shipping
Personalized-Jewelry.com offers free UPS Ground shipping on all orders within the lower 48 U.S. states.
We ship internationally to numerous countries and US territories. Please see below for current rates. If you don't find your country, please contact us at service@personalized-jewelry.com for a shipping quote.
| Destination | Shipping Method | Shipping Cost |
United States
(Lower 48 states) | UPS Basic | FREE! |
| UPS 2nd Day Air | $14.95 |
| UPS Next Day Air | $24.95 |
| Alaska / Hawaii | UPS Ground | $12.95 |
| UPS 2nd Day Air | $24.95 |
| UPS Next Day Air | $39.95 |
US APO/FPO
military stationed overseas and US embassies. | USPS Priority Mail | FREE! |
US Protectorates
(American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands) | UPS WorldWide Expedited | $74.95 |
| Canada | UPS Standard to Canada | $14.95 |
| UPS WorldWide Expedited | $19.95 |
Europe
(Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom) | UPS WorldWide Expedited | $84.95 |
Asia
(Australia, Hong Kong, India, South Korea, and New Zealand) | UPS WorldWide Expedited | $59.95 |
| Japan | UPS WorldWide Expedited | $94.95 |
Elsewhere
(Brazil, Mexico, South Africa) | UPS WorldWide Expedited | $49.95 |
Note: International shipments may be subject to import duties and taxes by the importing country. These additional fees are the responsibility of the customer. Personalized-Jewelry.com has no control over these charges, and cannot predict what they may be.
Every package is insured by Personalized-Jewelry.com while in transit to you. For your protection, all packages must be received and signed for by an adult.
When your order ships, you'll receive a Shipment Notification email with the tracking number at the email address you provided at checkout. If you created an account on Personalized-Jewelry.com, you can also check your order status and track your shipment in the My Account section.
Sales Tax
10.25% sales tax will be added for orders that are shipped within the state of Illinois.
Questions?
Please contact us at service@personalized-jewelry.com if you have any questions.